Collections Analyst with English
Oracle
Bucharest, Romania
10 zile în urmă
Collections Analyst with English-19000L35

Preferred Qualifications

Responsible for the decisions made in collections process in order to build and maintain a strong partnership with customers in order to secure the company’s objectives.Is aware of, understands and applies the internal policies and procedures, contributes to the process improvement through creative approaches and challenging the existing practices to increase department’s results and efficiency. Team player sharing experience and constructive opinions whenever it is necessary to integrate efforts and optimize work results.  Registers in the system all relevant information gathered while interacting with customers to ensure their track record for a better quality of future actions. Each customer interaction must be registered in the system with detailed information providing a real and clear understanding of the account status and the agreements between the company and the customer.Engaged to offer high quality standards while interacting with both internal and external customers, to apply and respect the internal policies and procedures.Follows the Sarbanes-Oxley rules and is completely responsible to fully support the internal and external audit. Acording to the organization’s scope and role, fulfills any other task assigned by his/her direct manager related to the job.Requirements:I.Experience : Equivalent experience minimum 6-12 monthsII.Education: Undergraduate degree, preferably from a business school.III.Abilities/Qualifications:•Written and oral command of English language; •Any other European language would be a plus.•Written and oral business communication skills.•Works to completion, results oriented•Understands priorities and can organize his/her time accordingly•Computer skills (i.e. MS Word, Excel, Adobe, PowerPoint and Oracle applications) •Influencing and negotiation abilities•Ability to work in teams and collaborate cross-functionally to deliver on shared objectives•Quick to recognize situations where change is needed and skilled at driving change•Able to understand complex and very dynamic processesDetailed Description and Job Requirements – ExternalTimely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.

Detailed Description and Job Requirements

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.

You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.

As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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