Freight Payment Centre Lead, Europe
București, București, ro
6 zile în urmă

Descrierea locului de muncă

Your mission?

To oversee and provide guidance for the smooth running of branch AR collections relating to Expeditors invoices submitted audited and / or paid through 3rd party Freight Payment and Audit companies, engaged by Expeditors' customers.

Main Responsibilities CUSTOMER ENGAGEMENT

Help to foster better relations through onboarding new customer business, supporting customer engagement, creating and maintaining internal guidance such as ISO certifications and playbooks, improving internal awareness and supporting continuous improvement.


Improve relationships through regular report preparation & distribution to the network, publish supporting KPls, the use of analytic skills to enrich reporting, executive engagement and interaction, Internal collaboration and support and conducting quarterly progress reviews.


Build relationships through the establishment of new customers, supporting correct invoicing and submission processes, use of standardised AR reporting (Statement of Accounts), encouraging timely AR follow up, identifying and reducing persistent issues, foster and maintain constructive FPC relations.


  • Excellent organisational abilities
  • High level of analytical skills
  • Clear and effective communication skills
  • Collaborative team building
  • Customer facing experience
  • Time and Task Management
  • Onboarding Experience
  • Ability to use the following systems & programs to a good standard :
  • 1. Microsoft Power Bl, PowerPoint, Excel and Word

    2. exp.a Accounting

    3. AR Collections Tool (ARC)

    5. ETMS Export

    Informații suplimentare

    Expeditors offers excellent benefits and career development.

    Need to be currently based in Europe.

    All your information will be kept confidential according to EEO guidelines.

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