Our client, a global leading telecommunication vendor is recruiting for Risk Specialist to join their business in Romania.
Support the Lead, Risk Management to deliver on risk strategy plans and objectives across global consumer e-commerce and cloud businesses.
Contribute to the optimisation of e-commerce risk operations processes and methodologies with the aim of identifying risks, reducing fraud, chargebacks and losses.
Analyse fraud and risk trends and identify opportunities to streamline and enhance the payment lifecycle from a risk operations perspective.
Provide support and cover for risk operations tasks, such as transaction screening, and chargeback administration in collaboration with existing Risk Operations staff.
Contribute to the development of risk operations strategies and tactical risk controls, such as customer verification, investigations and case management, authentication and the use of 3rd party business support tools.
Conduct research on e-commerce & risk trends.
Assist with drafting risk policy and procedure documentation and materials.
Take responsibility for completing specific aspects of risk projects and initiatives.
Create risk reports, statistical updates and dashboards.
Contribute to ongoing enhancement of fraud and risk system capabilities (internal and 3rd party).
Complete general tasks and ad hoc project work as required by management.
Demonstrable e-commerce risk management experience working with an online retail / digital business or payments organisation.
Strong e-commerce risk operations experience, supporting management to deliver effective payment, fraud and risk control frameworks.
Proactive approach to work able to provide evidence of success in improving processes and ad hoc project work.
Strong personal organisation and administrative skills, able to process large amounts of information and maintain records with a high degree of accuracy.
Flexible attitude, comfortable with change and competing priorities in a fast-paced business environment.
Experience of fraud prevention methods and systems, such as transaction screening, investigations and risk engine rule optimisation.
Used to working with stakeholders in multiple business areas and geographies : Sales, Operations, Finance, Treasury, IT.
Comfortable drafting high quality written reports and updates.
Data analysis experience is desirable, such as extracting meaning and trends through manipulation of data set, Excel pivot tables, look-ups, macros. SQL.
Occasional travel may be required, a willingness to travel, sometimes at short notice, is therefore needed.
Some evening, weekend, annual leave and public holiday cover may be required. Therefore flexibility to work such periods is needed.