Senior Payroll Specialist with German.
ADP
Bucharest, rom-ro, Romania
6 zile în urmă

Job Summary :

The role of the Senior Payroll Specialist is to produce the payroll for clients; acting as their liaison for payroll-related processing.

In addition, this role will participate in the system testing as needed, provide consultation to clients and other stakeholders.

RESPONSIBILITIES

  • Responsible & fully accountable for the payroll & audit function of multiple clients
  • Responsible for scheduling and running the assigned client payrolls by following standard operating procedures
  • Maintains complete, accurate and timely client and employee records based on real time requests
  • Maintains complete and accurate client profile notes as well as processing instructions for each client
  • Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting
  • Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers
  • Initiate pre and post production calls with clients
  • Answer client calls (dedicated clients, as well as other clients)
  • Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution.
  • Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement
  • Suggest processes and controls tools improvements
  • Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
  • Highlight and escalate relevant matters that may impact the running of client payrolls
  • Ensures following of process maps and workflows, including the keeping up to date of trackers, data bases and SOPs
  • QUALIFICATIONS REQUIRED :

  • Perfect mastery of German and English, both orally and in writing,
  • Mastery of Windows office tools,
  • Ability to manage data in large numbers and integrate into a team,
  • Excellent customer service skills
  • Preferred Payroll background
  • Education

  • Bachelor / certificate, an asset, or equivalent experience in administration / customer service / HR
  • Join us to #workhappy and #makeyourmark !

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