Job Description :
Providing IT support on specific software to users;
Solving various technical issues such as : VPN troubleshooting, configuring Pads and smartphone applications, MS Outlook troubleshooting;
Logging remotely to the client’s computer and help them solve software issues;
Processing technical issues into the ticketing system;
Troubleshooting hardware, software and network related issues;
Escalating problems to the next level of support when necessary.
Working hours :
Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.
HUNGARIAN speaker and looking for a job? Explore our career opportunities!
Your path to success requires :
Hungarian advanced level and English knowledge at least medium level
Knowledge or experience in working with Windows and MS Office products;
Ability to understand technical issues and to provide the proper solution for it;
Previous successful customer service experience is considered an advantage;
Strong written and oral communication skills;
Able to communicate with the customers in a non-technical manner;
You will be awarded for your success with :
Attractive salary package;
Contract for unlimited period of time;
27 days Annual Vacation;
IT and Soft skills trainings provided by our specialists;
Opportunity to develop a career within a stable multinational environment Trainer, Quality Analyst, Team Leader, Project Management, Infrastructure or Application Developer Specialists etc.;
Friendly, fun and young team.
Skills : MS Office tools
MS Office tools