As a Collections Specialist for DACH Region you will be responsible for managing a specific portfolio of current and overdue receivables and also responsible for dispute management.
The role has direct impact on company cash flow which is critical to business continuity.
On a daily basis you will :
Proactive collect all receivables in line with credit terms;
Be responsible for monitoring and maintaining assigned accounts - Customer calls and / or correspondence within a highly performant credit department;
Dispute Management : Drive resolution of disputes liasing closely with all due departments within the business;
Communicate & follow up effectively with other departments regarding customer accounts on a timely basis;
Monitor customer's payment performance and proactively seek to reduce payment problems;
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department goals.
At Vertiv Cluj, we are looking for a new german - speaking, communicative colleague with :
University Degree in Finance or Business Administration;
Experience in finance or ideally receivables management;
Previous customer customer support experience via outbound and inbound calls is highly desirable;
MS Office knowledge
a Team Player;
Commited to excellent customer experience;
Reliable & pays attention to targets and deadlines;
Able to cope with increased workload towards the month close.