Helpsk Specialist (1st Level Support) - Mandarin speaker
HELLA KGaA Hueck & Co
Giarmata
9 zile în urmă
source : HELLA KGaA Hueck & Co

Your tasks :

You will be working within the Hella Corporate Center Romania which supports Hella companies worldwide. Here you will be part of our global IT support team and you will act as an IT Specialist in 1st level support with the following responsibilities :

  • Receive calls from worldwide internal IT users and provide direct solutions for basic requests;
  • Analyze error descriptions in a direct dialogue with the users;
  • Document and categorize errors in the common Hella ticketing system.
  • Your qualifications :

    In order to be successful in this position you should have :

  • General IT background and understanding;
  • Previous experience in customer support;
  • Analytic thinking, problem solving attitude;
  • Fluent English and Mandarin language skills;
  • Very good communication skills.
  • Take the opportunity to reveal your potential within a global, family-run company that offers you the best possible conditions for progressing in your career.

    Please send us your application through our careers portal, citing reference number 99999.

    Aplică
    Adaugați la favorite
    Eliminați de la favorite
    Aplică
    Email-ul meu
    Făcând clic pe "Continuați", sunteți de acord că nevoo colectează și procesează datele personale pe care le-ați furnizat în acest formular pentru a crea un cont nevoo și pentru a vă abona la alertele noastre prin e-mail, în conformitate cu Politica de confidențialitate . Puteți să vă retrageți consimțământul în orice moment, urmând și pașii .
    Continuă
    Formular