Order To Cash Operations Manager
Orange
Bucharest, Romania
3 zile în urmă

department

How would you like to work in IT & Communication , toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange .

We’ll recruit you from the safety of your home and we’ll prepare you for the challenges of this period for the time being, our activity is carried out remotely.

What we're looking for

For a customer contract, the OTC Operations Specialist is responsible for

the ordering chain maintenance, the billing management including billing

reporting and cash collection. He / She is the main customer and Account

Business Unit (ABU) point of contact on this scope. This responsibility

may be shared with another OTC Ops Specialist, depending on the size of the

contract.

He / She provides a dedicated and customized service to his / her customer

s) around ordering, billing and reporting activities. He / she is also in

charge of the billing quality and of customer satisfaction.

The level of responsibility on the ordering chain maintenance may be shared

with Customer Order Specialist depending on the size and complexity of the

What you'll be doing

In liaison with the different internal and external actors of a given

customer contract, the OTC Operations Specialist is responsible for the whole

activities related to this customer contract in terms of :

  • Ordering,
  • Invoice production, Second level of cash collection;
  • Customer
  • billing claims and dedicated customer support;
  • solutions up to date in process and tools under OTC Director

  • accountability;
  • Manage
  • all supporting functions of the OTC operations activities;
  • Contribute
  • to end-to-end workflow processes for the contract from ordering to

  • billing, ensuring process amendments for the contract when required;
  • Deliver
  • reporting according to internal and external requirements;
  • Produce
  • and publish reports in line with business requirements;
  • What you need to know / have

    and experience :
  • Bachelor
  • Minimum
  • of 2-3 years related work experience in similar environment;
  • Good
  • knowledge of ordering and billing;
  • Good knowledge
  • in Excel (MS Access is a plus);
  • Experience
  • in international environment is a plus;
  • Good
  • knowledge of telecom services is a plus.

    and abilities :
  • Fluent
  • Fluent
  • in English and in French;
  • Excellent
  • communication skills;
  • Concern
  • for Accuracy;
  • Initiative
  • Pro-activity;
  • Ability
  • to Summarize;
  • What's in it for you

  • Performance Bonuses based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • WFH & Flexible hour;
  • Professional GSM subscription;
  • Personal GSM subscription, also because we believe in communication! ;
  • Special grants on Smartphones & devices; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs we support your Zen & more!
  • Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

    Apply and let’s have a remote-talk.

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