Sending of cases which needs resolution through the contact persons agreed with the client in order to obtain final result.
Daily activity reports preparation and update.
Solving cases open by the suppliers / employees sent via e-mail, Finance Answers ticket / Lync or phone
Vendor / employees account reconciliation and reports preparation
Vendor statement reconciliation if needed
Vendor / employees open (debit and credit) balance analysis
Vendor master data check and request of updates if needed
If needed client and Genpact meetings participation
Ask for re-send of unclear or incomplete invoices
Proactive control in order to identify any potential errors.
Payment exceptions analysis where needed
Identify and provide solutions for issues related to internal approvals, budget, deliveries (for both purchase requisitions and purchase orders)
Minimum Qualifications :
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