Projects Collection Specialist with Italian
Greenlee Textron Inc
Cluj-Napoca, Romania
5 zile în urmă

By joining Emerson on this position, you will primarily manage Italy project related and key customer Accounts Receivable collections following standard processes & procedures in ensuring that the Collections team provides the most effective and efficient support to the business so that both Sales and Departmental objectives are met.

You will also use your knowledge and experience to think out the box in difficult situations to ensure collections are made to terms while still in line with company policies and procedures.

As an experienced Credit Professional with a thorough knowledge and understanding of all aspects of accounts receivables you must possess excellent interpersonal and communications skills at all levels.

Working in close partnership with sales and Italy finance team to bring about the maximization of profitable sales by effectively managing customer payment terms and daily held orders.

You will play a key part in process improvement, dispute management and overdue debt initiatives for the area.

Through this role we will give you the opportunity to test your language skills in a dynamic environment, to learn from our experienced team and grow within our organization.

Are you eager to learn, well-organized and driven for result? Then join our team in Cluj-Napoca!

In this role you will :

  • Provide proactive support to internal and external customers on all project related AR issues;
  • Liaise with other departments to establish and maintain effective and relevant project activities, policies and procedures;
  • Engage with internal and external customers early in negotiation process to facilitate receivables friendly agreement on large project related contracts;
  • Undertake customer site visits where required to ensure effective issue resolution and relationship building;
  • Effect collection of amounts due to Emerson Automation on the accounts receivable ledgers in accordance with the company targets;
  • Highlight any concerns / potential bad debts to the Regional Collections Manager in a timely manner;
  • Work closely with the Risk team;
  • Provide & promote 1st line resolution for customer discrepancies and escalate accordingly within the organization;
  • Actively promote and participate in initiatives to perform root cause analysis on discrepancies and undertake improvement initiatives across the quote to cash process to prevent discrepancies occurring;
  • Ensure best practice in Accounts Receivable is promoted and employed at all times across the area;
  • Provide guidance and support to more junior members of staff;
  • Interact with all internal and external customers in a professional and courteous manner;
  • Timely decision making, release and resolution of issues relating to all held orders to maximise sales;
  • Undertake any other activities as required by the Regional Collections Manager in the operation of the Collections function;
  • Set own priorities within framework of established procedures;
  • Flexibility for travel;
  • Occasional weekend / public holiday working is a requirement of the role.
  • For this role you will need :

  • Extensive Accounts Receivable experience (min 5 years) in a senior position within a large European / Global corporate organization is essential together with experience of working with export and Letter of Credit situations;
  • University degree in relevant field is desirable;
  • Experience of managing complex milestone billing projects;
  • Ability in interpret financial information;
  • Ability to manage bank guarantees;
  • Excellent communication skills both written and verbal and ability to communicate at all levels;
  • Ability to manage time and work to tight deadlines;
  • Business systems to include Oracle / SAP / Microsoft Office (Advanced Excel would be an advantage);
  • Fluent in English & Italian, both written and verbal (additional European language would be an advantage).
  • Who you are :

    You are a driven, hands-on person with high level of energy, passionate about making an impact and always act with integrity.

    You are continuously looking forward to developing and improving processes and actively solving problems.

    Our Offer to You

    Being part of Emerson as a Projects Collection Specialist with Italian, you will be working at the heart of our business.

    This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization.

    We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

    Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our products and applications.

    Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities.

    Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).

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