In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.
We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.
The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.
Want to be a part of our team?The Contract Lifecycle Coordinator operates at a local or regional level and would be responsible for medium to larger sized contracts from a perspective of value and complexity.
They would take their instructions from the Senior Contract Lifecycle Coordinator. The Contract Lifecycle Coordinator will be in the position to make limited decisions within known contract scenarios and would consult the Senior Contract Lifecycle Coordinator for advice.
Radford reference : Provides administrative and clerical support to relieve department managers or staff of administrative details.
May coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Researches, compiles and proofs word processing assignments.
Operates automated office equipment. May be assigned to various functional areas of the company. Working at NTT Key Roles and Responsibilities : Provide a general administrative function to the Contract Lifecycle Management team, including co-ordinating meetings and logistics, filing and record keeping and dealing with basic client queries, ensuring that the relevant database is up to date and accurate Administer contract data for medium to larger sized clients, vendors and / or sub-contractors.
They contribute to the compilation of contract documents such as master agreements, schedules, scopes of work (SOW) and service level agreements Manage the activation of the contract for servicing as per the Company activation policy Ensure that the relevant systems are regularly updated with the specific information from the contracts lifecycle management process Ensure the correctness and completeness of contract information and data by verifying that all sub-documents of the contracts are included and that all detail has been completed Investigate or correct any identified errors or discrepancies or escalate for resolution Keep track of contract renewal dates ensuring they are renewed before expiry Escalate details of renewals that will not be executed on time to the Senior Contracts Lifecycle Coordinator Ensure that client contracts are updated with the latest sales order detail and that invoice amounts are updated accordingly Prepare and distribute required reports including renewal schedules, client schedules, contract lists, etc.
Ensure the preparation and management of all relevant system and vendor maintenance reports and review system data for accuracy Knowledge, Skills and Attributes : Meticulous attention to detail together with good organisation skills Good understanding of business needs and expectations Consistently deliver quality service Team player who contributes to the success of the teams they engage with Excellent client centricity Ability to build solid relationships with internal and external stakeholders Excellent written and verbal skills Display attention to detail Academic Qualifications and Certifications : Completion of a basic degree is preferable Working towards completion of an ITIL certification is preferable Work Experience 2 4 years’ work experience At least 2 years’ work experience in a related environment Required Experience : Demonstrated experience gained within a related technology services environment What will make you a good fit for the role?
Standard career level descriptor for job level : Have substantial understanding of the job Uses skills and knowledge to complete a wide range of tasks Work is moderately difficult Need to use judgement to solve issues or make recommendations Receives very little daily instruction Only gets general instructions on new work Typically requires demonstrable level of related experience