CNC Field Service Engineer
For our client, one of the world leaders in the automation of factories for CNC control systems, robots and production machines, which offers a large network for marketing, technical assistance, research and development, logistics and customer services, we are looking for a CNC Field Service Engineer.
English spoken and written, other languages are advantage;
Driving license for company car ("B");
Willingness to travel, provide services (Romania);
Be fully independent and self-learning;
Knowledge of electro technique and programming;
Experience in electrical service or other similar experience;
Knowledge of CNC service is a serious advantage;
Experience and / or skills of mechanical works;
Excellent operator knowledge of PC MS Windows, MS Office, Internet etc.
FSE is responsible mainly for service (electrical, mechanical, programming), trainings, and installations;
Travelling in Romania;
Phone support of customers during work hours.
Receiving calls from customers and supporting them;
Recommend right spare parts to purchase;
Travel to do service on site;
Offer after sales products( perioadical maintenance, service checks);
Do requested programming and / or optimization on site.
Technically support exhibitions;
Technically support spare parts sales.
Product / purpose of the position
After successful service intervention functional machine or successful diagnostics done on-site;
Correctly done negotiation with a customer;
Correctly and in time reported service actions as background for invoicing;
Up to Date and correctly entered records in CRM system.