CNC Field Service Engineer
Cluj, Cluj Napoca, Romania
1 zi în urmă

CNC Field Service Engineer

For our client, one of the world leaders in the automation of factories for CNC control systems, robots and production machines, which offers a large network for marketing, technical assistance, research and development, logistics and customer services, we are looking for a CNC Field Service Engineer.


  • English spoken and written, other languages are advantage;
  • Driving license for company car ("B");
  • Willingness to travel, provide services (Romania);
  • Be fully independent and self-learning;
  • Knowledge of electro technique and programming;
  • Experience in electrical service or other similar experience;
  • Knowledge of CNC service is a serious advantage;
  • Experience and / or skills of mechanical works;
  • Excellent operator knowledge of PC MS Windows, MS Office, Internet etc.
  • Main activities

  • FSE is responsible mainly for service (electrical, mechanical, programming), trainings, and installations;
  • Travelling in Romania;
  • Phone support of customers during work hours.
  • Service

  • Receiving calls from customers and supporting them;
  • Recommend right spare parts to purchase;
  • Travel to do service on site;
  • Offer after sales products( perioadical maintenance, service checks);
  • Preventive maintenance;
  • Do requested programming and / or optimization on site.
  • Others

  • Technically support exhibitions;
  • Technically support spare parts sales.
  • Product / purpose of the position

  • After successful service intervention functional machine or successful diagnostics done on-site;
  • Correctly done negotiation with a customer;
  • Correctly and in time reported service actions as background for invoicing;
  • Up to Date and correctly entered records in CRM system.
  • Aplică
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