What You'll Do
Identify business process challenges by analyzing process data and metrics
Facilitate teams to critically review current processes for effectiveness, quality and simplification
Develop and implement process solutions to improve operational efficiency
Develop process workflow and design in compliance with company requirements
Provide training programs on new processes as needed
Monitor and measure the benefits of post process implementation to ensure product quality, efficiency, and improvement
Identify risks and issues in business processes and systems
Identify and analyze business processes to be improved
Coordinate a cross-functional team that will be responsible for process assessments, and process design and redesign
Analyze operating data and statistics to identify opportunities, develop action plans, and implement process improvements
Prepare business process reports for stakeholders
Maintain and update all the process related reports for reference purposes Develop in-depth knowledge of the organization’s business lines and products
Assist in promoting the implementation of best practices
Recommend innovative business and technical solutions to improve operational effectiveness
Working closely with international teams
What You'll Need
Bachelor’s degree in computer science, management information systems or equivalent
Understanding / knowledge of software development lifecycle
Must be analytical and detail-oriented, yet able to conceptualize end-state solutions
Proven reporting and analytical skills
Strong interpersonal skills in dealing with all levels of employees and management with demonstrated ability to communicate effectively with both technical and business users
Strong multitasking skills
Ability to work in a diverse and effectively collaborate across teams
Strong English written and verbal communication skills.
Managing projects using agile management technologies such as Jira, Confluence is a plus
We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit.
We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.
Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!