Support EngineerMicrosoft SharePoint
SoftwareONE
Bucharest, RO
‎în urmă cu 10 ore

Why SoftwareONE? Support Engineer (gn) Microsoft Sharepoint Full-time, permanent, Location : Nationwide at one of our locations or remote SoftwareONE is a leading global platform, solutions and services company, providing innovative solutions to help organisations budget and optimise their global IT costs from on-premises to cloud environments.

We have extensive expertise in advising customers on an optimal cloud strategy and in permanently increasing business success through a cloud infrastructure.

In the area of MultiVendor Helpdesk, we provide support for 11 manufacturers. The role You respond to acute incidents in complex IT environments of our business customers in 2nd and 3rd level support Based on your experience and technical expertise, you and your team develop solution proposals You independently contact the customer and accompany him until the problem is solved If necessary, you involve the manufacturer and coordinate the further coordination You document your work in the ITIL-compliant ticket system.

You work flexibly (in coordination with your colleagues) between 7 a.m. and 8 p.m. Outside this time you are on call (maximum 1 week per month) You will regularly develop your personal and technical skills What we need to see from you Experience in one or more of these areas is desirable : SharePoint 2013, 2016 or 2019, preferably also Office 365 Experience of the components and services within SharePoint farms Configuring and controlling SharePoint using PowerShell Deployment of SharePoint farms Error analysis and performance optimisation of SharePoint farms Ideally knowledge of relevant third-party systems such as Active (Azure) Directory, SQL Server and System Center Operations Manager You also have the following soft skills : You work in a customer- and solution-oriented way You love to fix things You can quickly understand complex issues You know processes and procedures within matrix organisations You speak and write business fluent German and English What we have to offer : A career within an innovative company with a unique corporate culture Top rating on glassdoor / kununu The option to work from home / hybrid / from office A variety of training and development opportunities We trust you - our working hours are flexible and not recorded! A work-life balance with +23 vacation days Coffee, tea, fruit and snacks in the office With our employee share and referral program, you benefit from our success.

Subscription to Private Medical Care Day off on your birthday! Flexible Benefits Platform Top technical equipment for your new job! No dress code - wear what you feel comfortable in! Have we piqued your interest?

If yes, we are looking forward to receiving your compelling application documents, including information on your availability (starting date) and salary expectations.

Please use our online form to apply. If you have any questions, please send me an email at malte.ruetten softwareone.com #LI-MR32 #LI-remote Job Function Cloud & Software Services

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