Junior Collections Representative
Nobel
District 2, Bucharest, Romania
4 zile în urmă

Junior Collections Representative

Want to be a hero? - Join the # 1 technology company, awarded Best Employer in IT&C.

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.

What the mind can believe we can achieve! We are driven by our values and one of #Nobel values teaches us that together we can achieve greatness.

Don’t worry if you are at the beginning. Our Buddy program will help you all the way to the onboarding.

We are looking for an IT Helpdesk Administrator to join our Internal IT team to create the best internal IT experience through strong collaboration across internal functions.

Responsibilities :

  • Daily manual calls to past due customers
  • Be logged into the predictive dialer system and be available for incoming answered calls
  • Bring back the past due clients and advertise the products of the company
  • Follow up and approve with new accounts referred by overdue customers daily
  • Maintain e-mail communication between the company and overdue customers
  • Be logged in dialer application and be available for calls from the inbound queue
  • Handle any other tasks provided by the supervisor
  • Daily reporting& updating of the accounts
  • Assists in billing and invoicing customers
  • What you bring with you :

  • 6 months in credit, customer service and / or collections experience in a financial B2B / B2C environment
  • Basic Excel Knowledge
  • Very good English communication skills, both oral and written
  • Spanish beginner / intermediate
  • Ability to prioritize workflow to meet department objectives
  • Flexibility and patience to accept and embrace change.
  • Integrity, effective negotiation skills, results orientated, drive to learn and improve.
  • What we offer :

  • International company with international mindset
  • Unique team spirit and informal work environment
  • Training opportunities and career growth program
  • Work with talented and collaborative coworkers who will support you and help you grow
  • Additional perks as part of our culture : parties, team buildings, diverse Fun at Work activities every month
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