Junior Collections Representative
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We are looking for an IT Helpdesk Administrator to join our Internal IT team to create the best internal IT experience through strong collaboration across internal functions.
Daily manual calls to past due customers
Be logged into the predictive dialer system and be available for incoming answered calls
Bring back the past due clients and advertise the products of the company
Follow up and approve with new accounts referred by overdue customers daily
Maintain e-mail communication between the company and overdue customers
Be logged in dialer application and be available for calls from the inbound queue
Handle any other tasks provided by the supervisor
Daily reporting& updating of the accounts
Assists in billing and invoicing customers
What you bring with you :
6 months in credit, customer service and / or collections experience in a financial B2B / B2C environment
Basic Excel Knowledge
Very good English communication skills, both oral and written
Spanish beginner / intermediate
Ability to prioritize workflow to meet department objectives
Flexibility and patience to accept and embrace change.
Integrity, effective negotiation skills, results orientated, drive to learn and improve.
What we offer :
International company with international mindset
Unique team spirit and informal work environment
Training opportunities and career growth program
Work with talented and collaborative coworkers who will support you and help you grow
Additional perks as part of our culture : parties, team buildings, diverse Fun at Work activities every month