Junior Collections Representative
District 2, Bucharest, Romania
4 zile în urmă

Junior Collections Representative

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We are looking for an IT Helpdesk Administrator to join our Internal IT team to create the best internal IT experience through strong collaboration across internal functions.

Responsibilities :

  • Daily manual calls to past due customers
  • Be logged into the predictive dialer system and be available for incoming answered calls
  • Bring back the past due clients and advertise the products of the company
  • Follow up and approve with new accounts referred by overdue customers daily
  • Maintain e-mail communication between the company and overdue customers
  • Be logged in dialer application and be available for calls from the inbound queue
  • Handle any other tasks provided by the supervisor
  • Daily reporting& updating of the accounts
  • Assists in billing and invoicing customers
  • What you bring with you :

  • 6 months in credit, customer service and / or collections experience in a financial B2B / B2C environment
  • Basic Excel Knowledge
  • Very good English communication skills, both oral and written
  • Spanish beginner / intermediate
  • Ability to prioritize workflow to meet department objectives
  • Flexibility and patience to accept and embrace change.
  • Integrity, effective negotiation skills, results orientated, drive to learn and improve.
  • What we offer :

  • International company with international mindset
  • Unique team spirit and informal work environment
  • Training opportunities and career growth program
  • Work with talented and collaborative coworkers who will support you and help you grow
  • Additional perks as part of our culture : parties, team buildings, diverse Fun at Work activities every month
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