At Masabi, we are helping to make cities better places to live, work and visit, by enabling seamless, frictionless journeys on public transport systems.
We are a SaaS company, developing a fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or simply by tapping a bank card to travel.
Proving ourselves as true innovators and industry leaders, we launched the Justride SDK - a first for public transit - allowing urban mobility providers, like journey planners (Transit) and bike and ride-sharing services (Uber), to integrate our market-leading mobile ticketing platform into their applications, connecting services together for a seamless user experience.
Our platform, Justride, is deployed in numerous cities around the globe, including New York, London, Boston, Las Vegas, The Hague, Los Angeles, Sydney and many more, with an exciting industry-first SDK deployment with Uber in Denver enabling the purchase of public transport tickets right within the Uber application.
Come join us on this exciting ride as we build the transit technology ecosystem of tomorrow.
Taking payment is a significant part of our Justride platform. Our apps accept credit card payments, and our on-vehicle readers will accept contactless bank cards for tap and ride travel.
We are looking for a Product Manager with experience of eCommerce payment systems to join the existing Product team of seven.
You will work with the engineering team, QA experts, project managers, UX designers and the other Product Managers to build an integrated best in class product experience.
Although the immediate focus of this role is eCommerce payment, we expect all Product Managers to have a broad understanding of the full Justride platform and to contribute across its breadth.
This role will start fully remote , and whilst it could be based in either our London or Cluj offices longer term it will involve working with teams in multiple locations and for the right candidate could remain fully remote.
Responsibilities include :
Gain a deep understanding of the problem space through research, including through highly technical documentation, and regular interaction with customers and partners.
Define and frame those problems for the team, finding ways to abstract out the differences between multiple providers (card schemes, payment gateways etc) within a common platform.
Engage closely with software engineers to help identify appropriate solutions and test outcomes.
Understand the constraints and outcomes required to deliver a successful product and communicate this clearly.
Work with colleagues across Masabi to define and deliver the product roadmap.
Prioritise the competing demands for product features, customer requests and technology improvements.
What we are looking for :
Strong preference for experience working with contactless POS transactions and EMV protocols; alternatively, demonstrable experience understanding complex systems from scratch.
Have a sound working knowledge of eCommerce payment technologies and processes, including familiarity with payment gateways.
Experience in business analysis and technical requirements gathering, and presenting those requirements in a clear way to others.
Ideally, some experience working directly with a team of software engineers in an agile environment.
Empathy for the users of systems.
Ability to deal with multiple external stakeholder partners, working to better understand industry specifications, gain certifications and handle anything else that arises.
Be comfortable working in a fully remote model (at least until after Covid), part of a distributed Product team.
What you will learn in this role :
You will build on your product management experience in an innovative and disruptive global business.
You will learn how to work closely with development teams in an agile environment.
You will have the opportunity to work on both software and hardware products that impact millions of people around the world.
You will become intimately aware of the various ways different card schemes handle transactions in various contexts.
Some of our benefits :
Competitive salary package.
25 days holiday per year plus the Xmas Shutdown (another 3-4 days).
Flexibility to work from home whenever you need to and flexible working hours (we are currently operating fully remote due to COVID-19).
Premium medical care via Medicover.
Brand new office at UBC Riviera.
Video yoga classes.
Unlimited snacks and drinks, with regular free lunches (when we’re in the office).
Regular social gatherings with a monthly allowance for each employee (when it’s safe).
Biannual company events.