Who we are : Steelcase was founded as an office furniture maker, and we've evolved into the global leader in workplace solutions.
We apply our insights to the intersection of space, technology, and furniture, helping individuals and teams in leading companies around the world to have a better day at work.
We pursue innovation, strive for sustainability and develop insights in every part of our business. What you will be doing :
Daily investigation of the SAP reports that show the errors linked to PCM CDAs
Regular follow up on the lines with errors in order to assure proactive work on these
Contacts all the teams involved in the CDA PCM process in the attempt of correcting the errors before the invoicing date
Creates the credit notes requests in Cordys system whenever the reason behind is a CDA error
Good knowledge of the clients’ portfolio; maintain the contact on the regular basis with the clients through e-mails or telephone
Deals with all the requests received respecting the agreed turnaround time and dead-lines
Ability to filter and analyze the requests received considering the financial regulations and the internal rules and procedures
Responsiveness towards the requests coming from the market; ability to analyze and resolve customers or internal employees’ problems or requests
Provides excellent customer service to all clients or collaborators in all interactions had with them
Assist AR team on the continuous process improvement
Perform other duties as assigned by the Team Leader or Finance Manager
Fulfils AR dashboards (if requested) and provides all explanations needed
Ensures training for new joiners as per the training plan made by AR Finance Manager or Team Leader
Regularly review and update all the SOPs related to the Price Claim process
Comply with business ethics, applicable laws and regulations
Maintain confidentiality of proprietary information
Works according to Steelcase core values and mission
Back-up provided for the colleagues not present at work or whenever needed as per the Back-up internal file, or respecting the prioritization made by the Finance Manager or the Team Leader
Bachelor’s Degree in Business / Economics
Exposure to finance processes minimum 2 years
Fluent in English, German (mandatory)
Solid knowledge of SAP and understanding of terminology and tools relevant for the position
Very good verbal and written communication skills
Good abilities of planning and organizing, initiating action and build strategic working relationships
We are proud to have a diverse and inclusive workforce, and we're always looking to get better. We value applicants who enjoy interacting with people different than themselves.
People of any race or national origin, lesbian, gay, bisexual, and transgender people, veterans, working mothers and fathers, and everyone else are all encouraged to apply.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.