Sales Assistant
Bucuresti, Bucuresti, Romania
3 zile în urmă

Management Support :

  • Provide a meet and greet service to customers, and all visitors to the Center; building relationships with new and existing business partners;
  • Acting as the first point of contact;
  • Provision of information for walk-in customers; able to explain the business plan with clarity and enthusiasm;
  • In conjunction with the Center Team Lead, liaise closely with HO Corporate Affairs in order to co-ordinate press events involving the Center, organize and host tours and meetings;
  • maintain the Center corporate affairs / tours and visits diary;
  • Provision of assistance as required;
  • Promotion of awareness of the services provided by Center;
  • Act as key holder for the building, sharing responsibility for the security of the Center, opening and closing procedures for the building and store, minimising loss;
  • Responsible for the Center environment including updating Center with latest offers and promotions;
  • In conjunction with the Health & Safety Adviser and the Center Team Lead, ensure that day to day H&S management of the facility is in full compliance with the legislative requirements;
  • Ensure all accounting opening and closing procedures and any banking or cash handling transactions are delivered daily to company standards;
  • Working with the open and closing checklists daily to ensure the center’s consistency, security and general operating practices;
  • Accountable for the set up and smooth running of training events and meetings, which may include supporting the trainers, providing and / or arranging refreshments and general assistance throughout the centre at any time.
  • Administrative Support :

  • Co-ordinate bookings and maintain diary for the meeting rooms;
  • Update systems with customer details, assisting with internal communications, setting up effective and efficient administration practices and continually seeking to make improvements in the service provided to customers and the management team;
  • Ensure the training facility is monitored and kept free of any problems and that IT equipment suffers minimal depreciation, concerns are quickly resolved and solutions and responses proposed.

    Retail Support :

  • Provision of expert advice on product ranges in line with corporate strategic initiatives in order to drive sales and maximise market potential through innovative promotions, merchandising and sales, thereby making a key contribution to the retail offer of the Center;
  • Ensure all visitors to the Center are welcomed and taken care of, including assisting with retail sales, training and tours as appropriate in Romanian and English;
  • Provision of complementary and, when required, paid beauty services (if suitably qualified);
  • Assist in managing stock and maintaining stock display and promotions, thereby maximising sales;
  • Maximise the cross selling of products which will benefit customer requirements;
  • Maximise opportunities to secure uptake of the business opportunity, providing tours, exhibit the training facilities and monitoring of promotions and evaluations.

    Candidate profile

  • Trained retailer or equivalent professional qualification is required;
  • Excellent spoken and written Romanian and English;
  • A minimum of 3 years direct experience of cosmetic and beauty retailing gained within a major non-food retailer, or hotel experience;
  • At least 2 years’ experience of working within a service led environment is essential;
  • Experience of working in health / nutrition, beauty and / or direct sales would be highly beneficial;
  • Good standard of general education with some relevant vocational qualifications, ie, beauty, cosmetics and / or nutrition and / or hair;
  • An active interest in nutrition and wellness products, beauty and cosmetics, or hair products;
  • Smart and well-groomed with a confident, friendly and approachable personal style

  • Consistently demonstrated high customer service ethic and sales ability;
  • Commercially aware with an innate understanding of the needs of customers;
  • Experience of working within a demanding retail environment is essential;
  • Willing attitude, keen to be involved, hands-on approach;
  • Demonstrating a can-do attitude, helpful and friendly;
  • Able to work effectively under pressure with the willingness to go the extra mile ;
  • Strong organisational and administrative skills with the ability to prioritise and consistently meet deadlines and timescales, with an eye for detail;
  • Previous experience of cash-handling is essential;
  • Previous administration experience is essential;
  • A calm, mature, professional and positive temperament;
  • Open-minded and flexible approach, willingness to take initiative;
  • Team orientated with the ability to integrate quickly into a small team;
  • Conscientious with the ability to self-manage, and motivate others;
  • Excellent communication and interpersonal skills with the ability to establish maintain and develop effective relationships by using appropriate interpersonal style and utilise effective influencing skills;
  • Computer literacy is essential in use of email and office-based programs (Microsoft office);
  • Personal honesty and integrity;
  • There is a requirement for flexible working hours including weekend and evening working to reflect the opening and close hours of the Center : The center is open 6 days a week so jobholder is required to be able to commit to working Saturdays on a regular basis (rota system).

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