ECNS (Enterprise Cybersecurity and Network Solutions), part of Emerson’s Global Enterprise IT Organisation is looking to recruit IT Monitoring Engineer to join our Network Tools team focused on our designing and managing monitoring solutions.
ECNS design and operate our Wide Area Network, External Connectivity, Wireless and Data Switching environments. This role will be focused on maintaining our existing monitoring platforms, providing data analysis and modelling based on customers’ requirement and designing data visualization and reporting capabilities.
You will need experience working with various network and infrastructure technologies, monitoring applications and data reporting and analysis.
SPECIFIC JOB RESPONSIBILITIES :
Work closely with Enterprise IT teams and Service Owners to create and develop IT reports to defined requirements.
Work with Enterprise IT stakeholders to interpret output from network tools and provide recommendations as to any actions that may be required.
Work closely with various Service Engineering and Operational teams to ensure all service requirements are met and data provided by monitoring applications is accurate.
Daily management of network monitoring infrastructure (servers and applications) including configuration management, extending current capabilities, maintenance, and tier 3 support.
Provides technical training and documentation for network monitoring tools to internal teams and where required our customers
Works with other team members in designing and implementing monitoring solutions.
Works as a point of contact with different Software Vendors when resolving issues related to managed applications.
Performs other duties and projects as assigned by Network Tools Lead.
Monitors the health performance of tools and various applications. Required Skills - External REQUIRED QUALIFICATIONS AND EXPERIENCE :
3-5 years of experience working in the Information Technology field.
A university degree in Information Technology or Computer Science OR several years of comparable job experience.
Experience with reviewing and interpreting data.
Good communication and presentation skills : able to summarize technology solutions for senior management presentations and discuss solutions in deep detail as required.
Broad experience with multiple technologies including networking, servers operating systems and database products.
Experience in monitoring networking devices and servers (using technologies like SNMP, NetFlow or WMI).
Working knowledge of running database queries, data analysis and reporting.
Excellent command of English, oral and written, essential.
Excellent critical reasoning and analytical skills.
Good inter-personal skills with a focus on rapport-building, listening and constructive questioning.
Hands on experience with network monitoring / management solutions that may include SolarWinds Orion, Riverbed AppResponse and / or any network configuration management solutions. (Not essential)
Experience in at least one programming or scripting language.