MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
Understand VWR’s business model and how Infrastructure & Operations Support directly influences our capabilities to conduct daily business operations.
Collaborate with Network Support Team and Contact Center Support Team colleagues on best practice solutions
Collaborate with all other Infrastructure & Operations Support Teams to ensure high systems availability, capacity and expected levels of performance.
Practice consistent Change Management, Incident Management and Technology Management and in a professional and effective manner
Utilize Avantors standard toolsets such as Servicenew, Solarwinds, OpNet and others to track, monitor, repair, and improve network services.
Create high quality network documentation and drawings and practice disciplined version control
Interact with third party network service providers in a professional manner, ensuring consistent delivery of contracted SLA’s.
Contribute to the development of global, enterprise wide, network standards & solutions
Validate network architecture & plans to meet the short and long term needs of the business
Continually assess and validate network infrastructure and services to meet Information Security standards
Monitor industry trends and identify opportunities for new technologies to improve performance, productivity and costs at Avantor l Contribute positively in regular team meetings and project meetings when appropriate
Adapt to operate effectively with Avantor’s ways of working continuing the up-time SLA’s and improving Network stability.
Contribute positively to the generation and execution of technology roadmaps aligned to business needs.
Performs other duties as assigned.
QUALIFICATIONS (Education / Training, Experience and Certifications)
Bachelors Degree or equivalent experience may be considered in lieu of degree
10-12 years experience working in Enterprise Networks, with emphasis on wide area and local area data networks
Experience in large network environments (more than 10,000 employees) required
Cisco Network certifications required or extensive training and experience may be considered
10 12 Years developing and implementing network security enhancements and maintaining security measures deployed in the network space.
5-8 years AWS experience deploying and maintaining connectivity (TG, Direct Connect, Security Groups ect)
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
Excellent oral and written communication skills
Knowledge of WAN / LAN / Firewall / Wireless and Voice communications best practices
Knowledge of AWS or other cloud services, background in IaaS or AaaS highly desirable
Knowledge of network routing protocols and their use in highly redundant environments l Detailed Layer 1 through 7 knowledge
Knowledge of traffic flow analysis
Packet analysis skills
Ability to multi-task and prioritize
Excellent collaboration skills
Strong Documentation skills
Flexible with working hours to accommodate standard change windows
Participates in on call rotations 1-2 weeks per month
Bridge builder with other internal IS teams
Acts professionally at all times with all internal & external customers and vendors
Vendor management skills a plus
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)
Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd party non-solicitation policy