Analyst, IT Software Asset Management
Greenlee Textron Inc
Napoca, Cluj, Cluj, Romania
6 zile în urmă

PRINCIPAL FUNCTIONAL RESPONSIBILITIES

  • Offer support to the users and manage requests related to software as part of the software request process
  • Perform license assignments and licensing portals administration
  • Provide license keys and license related troubleshooting
  • Coordinate the software license acquisition process by managing requests related to software license purchases and by offering support to the users throughout the process
  • Perform license usage analysis and review demand with end-users, department managers and leadership
  • Maintain and improve the existing processes
  • Maintain existing databases as part of the processes while ensuring data quality and accuracy including company confidential data
  • Maintain the authorized installations database
  • Maintain the Software Asset Management Tool and help with its ongoing administration
  • Support the overall Software License compliance process
  • Support all external Software compliance audits incl. SAM engagements
  • Review of installed base and comparison with actual number of licenses for assigned products / manufacturers and implement necessary actions where needed
  • Supporting all external Software compliance audits incl. SAM engagements
  • Analyze data from assigned products / manufacturers and provide support to the Vendor Management Organization
  • Support projects related to IT Asset Management
  • Accurately maintain existing documentation
  • EXPERIENCE / SKILLS

  • Minimum 1 years’ experience in IT Asset Management / Software Asset Management
  • Bachelor's / College Degree or Post Graduate Diploma / Master's Degree in the field of IT, Data Analytics or Business Administration
  • Software licensing knowledge (basic required, advanced advantage)
  • IT Asset Management tools knowledge (advantage)
  • Microsoft Excel & PowerPoint knowledge (basic required, advanced advantage)
  • Knowledge of ServiceNow is an advantage
  • Results-Oriented and self-directed with a strong sense of urgency in meeting project goals and deadlines
  • Team player with analytical skills and attentive to details
  • Advanced in English (oral, written and inter-personal skills)
  • An effective communicator having good written communication skills and good documentation & procedure writing skills
  • Raportați această lucrare
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