POSITION PURPOSE
This role is an exciting opportunity for someone who wants to join a fast-paced commercial team and is interested in sharing knowledge, collaboration and succeeding together.
We are seeking highly motivated and dedicated team members, who are ready to support our global operations.
The Inside Sales Team supports Sales by providing documentation and assistance in maintaining data. As part of the daily activities, Inside Sales also answers incoming enquiries (web / phone), identifies commercial opportunities, and connects the leads with the regional sales teams.
Key responsibilities include :
Manage incoming leads and sales enquiries from all phone and email, qualify, respond, and handover to the responsible salesperson, according to our automated and standardized workflows.
Support the Sales Team by sending standard information packages to leads, preparing proposals, and providing additional client support activities during formal proposal and compliance processes.
Coordinate and take ownership of the team’s processes, procedures, and their correct implementation.
Data quality & control (data maintenance, ensuring information is up to date and complete).
Collaborate with various stakeholders, to ensure successful delivery of products & services.
Apply and extend your own ESG and Sustainable Finance industry knowledge.
QUALIFICATIONS
The ideal candidate needs to be a genuine team player who can reach objectives individually, as well as through close collaboration and coordination with other team members, based on Sustainalytics’ relationship-focused consultative sales philosophy.
The candidate should have the following qualifications :
Adaptability & Proactivity
Solution-oriented
Creative and innovative
Business fluency in one or more of the following languages is desired : French, Spanish, German
Familiar with management systems (e.g. CRM, produce reports) and able to adapt to other business software; and
Ability to travel a few times per year elsewhere in Europe or very occasionally internationally.
About Us
Sustainalytics is a Morningstar company dedicated to responsible investment with over 25 years' experience in ESG research and ratings.
With an extensive client base across asset managers, asset owners and investment banks, our mission is to provide the insights required for investors and companies to make more informed decisions that lead to a more just and sustainable global economy.
As Morningstar’s ESG center of excellence we are responsible for driving both the commercial success and innovation of its ESG products as well as its overall ESG strategy.
In these times, we rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.
New team members are onboarded and start their first day with the company from the safety of their homes.
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