Marketplace Relationship Manager
Bucuresti, Romania
‎în urmă cu 4 ore

Grow Faster . Grow Higher . The Marketplace Team oversees the integration of new sellers on the eMAG platform. It basically opens a very complex ecosystem to local businesses.

The team is in charge of all relationships with sellers, from contracts and payments to workflow and procedures, in order to ensure a great customer experience.

With us, you won’t just be gaining experience. You’ll obtain determination, agility and a new perspective that will propel you towards your professional

eMAG Marketplace is looking for a self-motivated Communications Manager, with experience handling both internal and external business communication.

The ideal candidate will be eager to tackle the challenges of developing content that will consolidate and create new pillars of engagement among the marketplace partners.

Top candidates will be skilled at creating content that offer both transparency and perspective on all aspects related to eMAG Marketplace.

The ability to communicate effectively in written and oral communications is a must. Our communications manager will be our spokesperson.

What will you do in our team?

  • Define and implement eMAG Marketplace’s communication strategy with its partners (communication channels, tone of voice, contact points, etc)
  • Organize the department’s activity to ensure all communication needs are fulfilled
  • Promote and train all Marketplace employees to adopt the new communication strategy in their day to day activity
  • Managing and monitoring the transactional communication flows with the partners (frequency, urgency, types of messages, etc) to ensure the best CTRs
  • Finding effective and innovative ways to communicate new programs and products dedicated to the partners, all changes related to the business relationship between them and eMAG Marketplace;
  • Coordinating the eMAG Academy project, our online tutorial database, with the purpose of reducing the support needs of our partners
  • Working closely with BG and HU teams with regard to the communication strategy;
  • Create informative and interesting press releases, press kits, newsletters, and related marketing materials, whenever needed
  • Manage projects to ensure content is publication-ready and in by the deadline
  • Validate with eMAG PR for all external communications
  • Let’s meet if you have these skills :

  • Excellent organizational and leadership skills and the ability to meet deadlines;
  • Demonstrated ability to use social media channels effectively to deliver marketing content;
  • Experience creating targeted content that generates measurable ROI;
  • Strong knowledge of communication practices and techniques;
  • Outstanding written and verbal communication skills;
  • Must be able to multitask and work well under pressure;
  • At least 5 years of experience in Marketing, Communications or similar field;
  • Bachelor’s degree required (Master’s degree preferred);
  • Experience in Claims and Relationship Manager would represent an advantage;
  • Advanced English skills.
  • Enjoy the benefits of working with us :

  • Competitive salary;
  • A flexible budget for meal tickets, internal tourism, retirement plans, foreign languages courses or various other options;
  • A medical subscription at Medicover or Medlife;
  • Discounts at various partners : banking, mobile, dental medicine, wellness or coffee houses;
  • The Bookster library - you choose what you want to read and you’ll receive the books at the office;
  • Grow Faster

    We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG.

    We grew very fast and we are determined to keep doing so. What brought us here is our desire of continuous evolution and practical results.

    Over 4000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning.

    We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.

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