The Drivetrain (DT) North American (NA) SAP Functional Lead for SAP Modules Sales & Distribution (SD) / Warranty is responsible for managing multiple simultaneous Information Technology projects from conception to completion.
Responsibilities include planning and coordinating resources and activities to meet business requirements and project completion dates.
This person will also provide continuous improvement coaching in the Sales & Distribution, Warranty and Automotive Consulting Solutions Warranty enhancement modules of SAP.
This role may also require hands-on support in the areas of data manipulation, migration, validation and analysis.
Activities include championing the user of common concepts, standards, procedures and best practices within SAP. A successful candidate must be able to work well with end users to provide system support, while sharing knowledge and understanding.
This person needs to have the ability to gather business requirements and convert them into development design / programming specifications.
This role needs to be able to work independently while gathering requirements, performing functional testing, and customizing / configuration, creating documentation, and conducting end user training.
This person will work towards continuous improvement in processes and end user skill levels, diligently pursuing enhancements to ensure the system is being used properly and fully to meet the business needs.
The DT NA SAP Functional Lead will be responsible for establishing and maintaining positive business relationships throughout the business community, consistently adding value back to the business by leveraging their knowledge and experience to manage multiple business system projects and application software activities.
This person will work with both internal or external design / implementation teams and work cross-functionally between the business and IT to bridge gap between design, content and technology.
They will also work with distributed team to provide this support across North America, 8 plants in the 2 plants in Mexico and 1 plant in Canada with 3 additional support sites 2 in and 1 in Mexico.
Travel will be required up to 15% of their time.
Must have experience with and understand standard business processes and SAP functionality that support a manufacturing plant with a focus in Sales & Distribution, Warranty and Automotive Consulting Solutions Warranty enhancement and ABAP development
Provide day to day support of multiple SAP logistic modules using systems analysis skills to identify and resolve system and data issues
Responsible for formulating and defining scope and objectives of projects and ensuring communication of project goals and business direction to functional management
Work independently with users to define business requirements; strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Experience in writing program specifications and diagrams, able to define coding logic
Ability to interact professionally with a diverse group of people and management levels
Tests, documents, and conducts end user training regarding system enhancements to ensure the system is being used properly and that it is meeting business needs
Responsible for delivering the assigned projects on time, within budget while meeting the strategic business and technical requirements
Able to manager expectations and communication with business stakeholders
Conducting project meetings, performing project tracking and analysis
Ensuring adherence to process standards and reviewing project deliverables
Responsible for issue resolution or escalation in a timely manner
Establish and maintain successful relationships with internal customers
POSITION COMPETENCIES (10 most important)
Customer Focus - Creativity - Drive for Results
Informing - Organizational Agility - Interpersonal Savvy
Process Management - Priority Setting - Functional / Technical Skills
Dealing with Ambiguity
This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the BorgWarner PTC Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires.
This individual will work in manners that stress the importance of preventing accidents and illness. He / she must take every precaution reasonable in the given circumstances for the protection of themselves and coworkers.
In addition, he / she is responsible for reporting all injuries and / or possible dangerous situations, incidents, or occurrences to the immediate supervisor.
INTERNAL CUSTOMERS / CONTACTS
Drivetrain NA Reporting Units in All Functional Areas
EXTERNAL CUSTOMERS / CONTACTS
EDUCATION / EXPERIENCE QUALIFICATIONS
Bachelor’s degree in Computer Science, MIS, or other related technical degree; MBA a plus
Strong knowledge and understanding of Information Technology systems and software development
Strong business analysis, definition, and design skills
5+ years of SAP experience in multiple modules : preferably SD, Warranty, Automotive Consulting Solutions Warranty process
Experience in development within SAP ABAP and troubleshooting
Ability and desire to solve complex process / software functional problems
Proven ability to successfully analyze and formulate technical solutions to business problems
Strong customer management skills and ability to understand and translate and define complex business requirements
Ability to provide IT solutions that meet the business needs while staying within budget and often rapid timeframes
Attention to detail and ability to quickly learn new technologies and tools
Qualified candidates should possess a strong understanding of project management
Results oriented with strong problem solving and analytical skills
Excellent interpersonal, oral and written communication skills
Ability of establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
Ability to work in fast-paced and dynamic environment
Ability to respond with sense of urgency to meet deadlines
Ability to work with minimal supervision
Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities
The statements in this job description are intended to describe the general nature and level of work being performed. They are not intended as an exhaustive list of all responsibilities, duties and skills required.
They may be supplemented as necessary.