As an Account Manager, you will work with a single or set of Account Directors aligned with the overall sales goals, to manage all aspects of the client relationship.
The Account Manager must understand and communicate entire breadth of the company product line. The role supports the growth of their assigned accounts and participates in daily account interactions, contributes to client satisfaction, account management and account-level sales tactics and strategy.
Facilitate bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools.
Keep the company’s CRM tool updated with delivered bids.
Work with Account Directors and Sales Directors to develop, expand and leverage the client relationship with focus on developing incremental revenue through closing sales, effective up-selling and managing client expectations during delivery phase.
Assist Client Services Team during project delivery with additional information and partner sourcing, if required.
Assist in presentations, and other sales related activities, required by the Sales Director and Account Directors.
Required skills & qualifications :
Excellent English language skills (speaking and writing)
Bachelor’s degree or higher (marketing and market research related fields is desirable) or 1+ years work experience in business environment.
Good knowledge of Microsoft Office Word, Excel, and PowerPoint.
Strong customer focus (previous experience in customer service is desirable)
We offer (bonus, benefits) :
Learning Management System available through the Intranet providing free access to nearly 500 on line training modules and personal development programs
Travel insurance with global coverage
Additional paid time off