Innovate to solve the world's most important challenges
The future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.
That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We have an opportunity for a Technical Support Supervisor to join our Honeywell Safety and Productivity Solutions team in Bucharest.
This function will beresponsible for EM Bucharest teams who provides supports 24 / 7 , NA+EMEAregions. Bucharest team consist of T1 / T2 / T3 agents and offer services forseveral customers in order to resolve end-user hardware, software, application,and connectivity issues
The supervisor will aid indeveloping the group and will ensure a smooth operation of the daily activitiesby optimizing the workflow and priorities within the team to ensure highcustomer satisfaction
Technical Support Supervisor responsibilities :
Monitor team and individual queues for ongoingprogress and resolution speed.
Ensure timely delivery of statusreports to internal and external audiences. Update and create any new CRMreports as needed.
We offer :
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.