About the role
Although every day will be different, some of the things that you will do regularly include :
Offering customers a high level of service, through styling advice, product knowledge and store experience
Analysing selling information and working with the store manager, maximise the sales performance of your department
Leading a team of sales assistants to achieve excellent standards of service
Supporting recruitment and ensure induction and training to new starters is carried out
Assisting the store manager to identify future talents and putting together development plans to support their progression
Overseeing store operations
Being a COS brand ambassador and providing the best experience for our customers.
Stepping into the role of Store Manager in their absence
To work as a Floor Manager, you should have previous management or leadership experience plus the qualities below.
Minimum 1 year management experience within a retail environment.
Excellent communication skills and the ability to lead, train and develop a team
Self-motivated & positive
A genuine interest in others
Open to learn about and sell our products
Excellent planning and organisational skills
Good analytical and problem-solving abilities
Excellent commercial abilities and interest in fashion, retail.
Ability to work a flexible schedule including early mornings, weekends and evenings when required