Customer Service Promotor
Siemens
Bucuresti, Bucuresti Romania
1 zi în urmă

Job Description

Your new role challenging and future-oriented :

Maintaining a positive, empathetic andprofessional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through variouschannels.

Acknowledging and resolving customercomplaints related to the MV products

Knowing our products inside and out so thatyou can answer questions.

Keeping records of customer interactions,transactions, comments and complaints.

Communicating and coordinating with colleaguesas necessary.

Providing feedback on the efficiency of thecustomer service process.

Ensure customer satisfaction and provideprofessional customer support.

Your qualifications solid andappropriate :

Degreein Electrical Engineering

Good knowledge of MV equipment on maintenance and commissioning

Good English and Romanian language skills

Willing to travel (approx. 70 to 80 % of time) to meet and support customers

Self-motivated personality

Results driven, focused on winning orders to achieve budget objectives inrespect of order volumes and profitability

A team player with cultural sensitivity and excellent social skills as well asgood organizational skills

Job ID : 178843

Organization : Smart Infrastructure

Company : Siemens S.R.L.

Experience Level : Mid-level Professional

Job Type : Full-time

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