Telemarketer with Spanish
Vertiv Group Corp
Cluj‑Napoca
1 zi în urmă
source : EJOBS GROUP

Requirements :

  • Education : University degree in Sales & Marketing, commercial education or equivalent experience in telemarketing or sales;
  • Experience in field sales, Inside Sales, tele sales or sales assistant experience;
  • Strong verbal communication skills with a clear message (content and pronunciation);
  • Expertise with Customer and / or Partner Relationship Management databases;
  • Language skills : Spanish C1 / Native is preferred, English - medium level.
  • Key competencies :

  • Communication : Demonstrates excellent listening and communication skills (written and verbal in particular on the phone);
  • Relationship building : Understand, value and master personal relationship building in a remote (phone / email) environment;
  • Results Oriented : Revenue oriented, and can be counted on to consistently meet and exceed goals;
  • Teamwork : Organizes and directs effective teams at the cross-functional level that consistently achieve stated goals;
  • Initiative : Works indepaendently and is highly motivated to initiate and accept new challenges;
  • Professionalism : Exhibits appropriate attributes in all aspects of performance and demeanor.

    Descrierea jobului

    The Tele-Sales Executive team makes outgoing calls or cold calls to new and existing partners and end user customers to present Vertiv's products and services offering and current active marketing programs & promotions with a key focus on nurturing non-named account Longtail Resellers.

    Responsabilities :

  • Deliver prepared sales talks presenting the Vertiv Partner program benefits and support partners with registering in the VIP & VPP programs;
  • Present the company and adjust call scripts to better target the needs and interests of specific individuals;
  • Communicate with customers to understand their business requirements and needs;
  • Register by phone customers in the VPP & VIP Programs;
  • Partner Onboarding : welcome call and walk through the highlights of the partner portal, presenting the trainings, tools processes and resources available;
  • Record into CRM a summary of most important aspects of the call, customer feedback, pain points on all the interactions with the partners;
  • Targeted partner call outs such as reactivating dormant partners;
  • Generate, pre-qualify and help manage channel sales leads in collaboration with Vertiv partners, ISR team and Vertiv Channel sales;
  • Help increase the frequency of purchase of the partners they are nurturing / calling;
  • Help increase the number of Vertiv product categories sold by the partners they are nurturing / calling;
  • Obtain consent so that Vertiv and partners can freely contact the prospect;
  • Maintain accuracy of account and contact info in CRM and using it to better coordinate and track opportunities and tasks within the wider Channel team;
  • Answers questions about product specifications and pricing;
  • Maintains a list of potential leads on CRM and follows up with those customers by making subsequent sales calls;
  • Assists sales colleagues with arranging meetings and sales calls with customers;
  • Contacts customers in response to correspondence or feedback;
  • Segment to recruit them as partners, generate leads and build positive long-term engagement through regular nurturing;
  • Support with :
  • Planning, implementation and analysis of promotions;
  • By developing an understanding over time of the partner / reseller / distributor behaviors, likes, dis-likes, trends and competitive channel landscape in their regions;
  • EOL and product launch activities;
  • Invites and following up on webinars;
  • Gather feedback from the market on our competitors;
  • Raise follow up issues inside the telemarketing team up to management level;
  • Be aware of all pricing, promotions, actions, event within the sales team;
  • Follow up rules, procedures and business ethic of VERTIV.
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