TIS Service Desk
Wipro LTD
București, RO
2 zile în urmă
source : jobs4it

Mandatory Skills : TIS Service DeskDesirable Skills : EUC AdminJob Description : Hungarian language SD Agents n nKey skills required for the job are : n TIS Service Desk-

L2, (Mandatory) and EUC Admin-L1, (Optional).As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis nIncident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.

Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest / implement services improvements plans.

Should be able to identify and highlight scope of automation to lead or Manager Minimum work experience : 1 - 3 YEARSRoles & Responsibilities : Minimum Experience Required : 1-

3 YEARSMandatory Skills : TIS Service Desk Network Analysis, TelecommunicationDesirable Skills : EUC AdminLanguage Skills : English Language

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