This position supports and assists the HCM (Human Capital Management) applications for Emerson Business Units in a global, multi-Business Group environment.
This position provides assistance to the Managers in HRIS for implementations and other enhancements. In addition, this position will help the Operations team in resolving production issues, as needed.
Manage the configuration of the application based on Business Unit requirements and Emerson Global HRIS standards for Human Resources, Payroll, Benefits, Talent Management, Compensation Management, Time and Labor, Reporting, and other associated modules
Coordinate with cross-functional teams in different lines of business to collect requirements for Oracle HCM
Assist in Oracle HCM implementations and on-boarding activities in the following areas :
Participate in requirements gathering sessions and maintain requirements documents
Convert legacy data into Oracle
Maintain other project management documentation such as fit / gap analysis
Participate in data validation
Assist with payroll parallel testing
Maintain reporting standards and coordinate reporting requirements across multiple Business Units
Assist with application functional and regression testing
Provide support to the Business Units for HR, Payroll, Benefits, Talent Management, Compensation Management, Time and Labor, Reporting, and other associated modules
Research new Oracle functionality to enhance customer usage of Oracle and assist in testing the new configuration before it is migrated in production
Transition completed implementations to the HRIS support process team
Provide support to the Operations team in resolving production issues
Assist the Business Unit as requested in developing a change management program for the HRIS services and related internal process changes.
Present best in class solutions to the customer
Assist with the development of a test plan, test scripts and user testing of system functionality, enhancements, custom interfaces, reporting tools and conversion programs.
Assist with training, conference room pilot and user acceptance testing sessions with the Business Unit
Assist with the creation of any required technical designs specifications
Assist with the maintenance of end-user training documentation
Performs any other tasks assigned by the direct boss or management, in connection with the responsibilities of the position or compliance with the law.
3+ years of working experience in business support.
Experience in configuration and implementation of an HCM application (Oracle HR, Payroll, PeopleSoft or similar system) is an advantage.
Fluent in English.
Good knowledge of Microsoft Office (Excel).
Able to communicate with personnel in multi-disciplines from the clerical level to senior management.
Able to interact professionally with clients, contractors and vendors both internal and external.
Experience with large change initiatives is a plus.
Interacts with other team members to exchange information and creates a positive and productive team dynamic.
Ability to effectively work in a team environment