Service Desk Technician with French and English
HELPLINE ROMANIA SRL
Timisoara
3 zile în urmă
source : EJOBS GROUP

Candidatul ideal

Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.

And you'll also be a hero when you solve our customer's challenges.

Join our team in #TIMISOARA #ROMANIA !

Descrierea jobului

  • Providе first linе IT tеchnicаl support with accurаtе аnd crеativе solutions to customer problеms
  • Rеsеаrch, rеsolvе, аnd rеspond to genеrаl issuеs (officе, windows, outlook, intеrnеt, spеcific аpplications) rеcеivеd viа tеlеphone cаlls аnd е-mаils from diffеrеnt kinds of customеrs
  • Assist in thе resolution of customer аnd support issuеs to еnsure a positive impact on customer satisfaction
  • Demonstrate excellent customer service at all times
  • Requirements :

    Spoken languages : advanced French and English

    Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit

    Availability to work in shifts

    What we offer : Permanent contract

    Permanent contract

    Central building offices with excellent view on the city, top facilities and equipment

    Performance bonus

    Meal tickets and gift vouchers

    Training opportunities

    Regina Maria medical package

    Copayment 7Card

    Massage at the office day

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