Accounts Receivable Disputes - Senior Process Associate - English
Genpact
Bucuresti, Romania
5 zile în urmă

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.

  • Come, transform with us.Inviting applications for the role of Accounts Receivable Disputes - Senior Process Associate - English! The purpose of the position is processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately determine and timely collect all customer receivables;
  • ensure appropriate reporting on the process performance : Responsibilities

  • Managingunapplied cash :
  • Unapplied / unidentifiedpaymentinvestigation
  • Coordinatingqueryresolution / dispute management :
  • Verbal & WrittenCommunicationwith business
  • Verbal & WrittenCommunicationwithrelateddepartments.
  • Reading and learningtheoperatingprocedures, contributingtothedevelopment / improvement of theoperatingprocedures, raisingof allunsolved / unclearissuestothe team leader
  • Disputesanalysis
  • Reconciliation of paymentsreceivedvsinvoicesissues
  • Line iteminvestigation
  • Cashapp activities
  • Successfullygraduatingthetrainingplanattachedtotheposition and thetasks;
  • Trainingother team membersregardingthedailytaskswhenevernecessary and requestedbythemanager;
  • Updatingtheworkingproceduresperiodically;
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract;
  • Work in a multicultural environment;
  • Various trainings (initiating, soft skills);
  • Possibility of development;
  • Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).
  • QualificationsMinimum qualifications

  • Very good knowledge of English, min C1
  • Accounting knowledge intermediate level;
  • Similar work experience
  • Work experience with SAP system (Advantage)
  • Organized personality with attention to details and customer orientation;
  • Accurate, logical problem solver;
  • Ability to handle client on one-on-one basis, via e-mails and calls;
  • Upbeat, proactive with ability to work both independently and as part of a team;
  • Communicative and ability to learn;
  • Encouraged qualifications

  • University graduate (Economic studies are an advantage);
  • Organized personality with attention to details and customer orientation;
  • Accurate, logical problem solver;
  • Ability to handle client on one-on-one basis, via e-mails and calls;
  • Energetic, self-motivated with ability to work both independently and as part of a team;
  • Communicative and ability to learn;
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