Inside Sales Associate / Senior Associate
Sustainalytics
Bucharest, RO
3 zile în urmă

ABOUT SUSTAINALYTICS

Sustainalytics has been a leading independent provider of Environmental, Social and Governance (ESG) research for the last 25 years.

Our insights are used by clients to make better informed investment decisions, engage with companies in relation to their business activities and drive change.

Sustainalytics is a growing organization with 800 employees and 17 offices globally. We have a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment.

For more information, visit www.sustainalytics.com

Under COVID-19 circumstances, all Sustainalytics employees are now working from home. More than ever, ESG factors are critical to building a more ethical and sustainable global economy.

Our teams need passionate colleagues to join us in delivering quality research products to our clients worldwide.

Our recruitment and selection process is continuing via phone or video meetings. New team members are onboarded and start their first day with the company from the safety of their homes.

We rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.

POSITION PURPOSE

This role is an exciting opportunity for someone who wants to join a fast-paced commercial team and is interested in sharing knowledge, collaboration and succeeding together.

We are seeking highly motivated and dedicated team members, who are ready to support our global operations.

The Inside Sales Team supports Sales by providing documentation and assistance in maintaining data. As part of the daily activities, Inside Sales also answers incoming enquiries (web / phone), identifies commercial opportunities, and connects the leads with the regional sales teams.

Key responsibilities include :

  • Manage incoming leads and sales enquiries from all phone and email, qualify, respond, and handover to the responsible salesperson, according to our automated and standardized workflows.
  • Support the Sales Team by sending standard information packages to leads, preparing proposals, and providing additional client support activities during formal proposal and compliance processes.
  • Coordinate and take ownership of the team’s processes, procedures, and their correct implementation.
  • Data quality & control (data maintenance, ensuring information is up to date and complete).
  • Collaborate with various stakeholders, to ensure successful delivery of products & services.
  • Apply and extend your own ESG and Sustainable Finance industry knowledge.
  • QUALIFICATIONS

    The ideal candidate needs to be a genuine team player who can reach objectives individually, as well as through close collaboration and coordination with other team members, based on Sustainalytics’ relationship-focused consultative sales philosophy.

    The candidate should have the following qualifications :

  • Alignment with Sustainalytics’ mission, vision and values;
  • Ability to work in fast-paced environment;
  • Business experience 3-5 yrs required;
  • Adaptability & Proactivity
  • Solution-oriented
  • Willing to take ownership and initiative (fill in gaps);
  • Creative and innovative
  • Paying excellent attention to detail;
  • Ability to prioritize and self-organize;
  • Commercial support mindset and good time management skills;
  • English fluency required (C1);
  • Excellent interpersonal, communication skills (verbal and written);
  • Business fluency in one or more of the following languages is desired : French, Spanish, German
  • Familiar with management systems (e.g. CRM, produce reports) and able to adapt to other business software; and
  • Ability to travel a few times per year elsewhere in Europe or very occasionally internationally.
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