Data Analyst with French
EXL SERVICE ROMANIA
Romania
6 zile în urmă
source : EJOBS GROUP

Ideal Candidate

Customer Care Representative with French

What are we looking for?

Excellent command of spoken and written French; good command of English is also required

Good computer navigation skills with knowledge of Microsoft Office

Knowledge about the Travel Domain would be an added advantage

Excellent customer servicing skills and customer service focus

Very good business writing skills

Strong written and oral communication skills

Active listening skills

Team work / Managing Self / Adaptability

Openness to Coaching and Feedback.

Job description

Which are the main responsibilities?

The main responsibility of this role is to manage online requests for hotel bookings for French customers.

Processing hotel bookings using client specific applications and any other systems / tools required to complete the tasks

Communicating with client through phone, chat or email to ensure timely processing of booking requests

Sending booking confirmations / vouchers to the concerned departments / client

Updating the systems with relevant information

Self-performance management

What do we offer?

Competitive salary remuneration

Attractive non-financial benefits package

Bonus for performance

Private medical insurance

Lunch tickets

Full-time and indefinite employment contract

Professional and continuous training

Building a career within a multinational team.

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Făcând clic pe "Continuați", sunteți de acord că nevoo colectează și procesează datele personale pe care le-ați furnizat în acest formular pentru a crea un cont nevoo și pentru a vă abona la alertele noastre prin e-mail, în conformitate cu Politica de confidențialitate . Puteți să vă retrageți consimțământul în orice moment, urmând și pașii .
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