We are currently looking for an outstanding individual to join our Information Services department as :
IS Manager Operations Systems The job is focused on the coordination of a team of analysts and contractors for the goal of implementing and maintaining IS / IT software / hardware solutions used in the factory (located in same premises). Responsibilities :
The role involves full ownership of the Information Services in the factory, ensuring that they are aligned to the local and global strategies and they operate as per the business expectations in terms of availability, reliability, performance and feature set.
Additionally the position is accountable for :
Stakeholder management of senior local business leadership team;- Participate in Operation Management Team meetings;- Team development, performance evaluation , team training programs and hiring processes;
Ownership of budget related to projects and / or local IS spending for this area;- Cooperation with the IS structures at a global level for defining and following the IS strategy and long range plans;
Hardware selection and acquisition related to the ongoing projects;- Software vendor selection with local procurement where applicable;
Ownership of the SLA’s and OLA’s with the business and third party suppliers as per ITIL service methodology;- Acting as a project manager for larger and complex initiatives and ensure capabilities in order to delegate this role inside the team (usually waterfall methodologies for project management but also AGILE if the case);
Coordination with the local helpdesk team to ensure an efficient first line support for factory systems;- Ensuring of the end-
to-end service delivery and Quality Validation as per the company specific methodologies;- Close cooperation with the local information security and infrastructure teams ensuring that software security and continuity / DRP / BCS requirements are met; Education :
University degree in Computer Sciences / Information Systems or University degree in Engineering / Business Administration with additional certificates, degrees or experience in IS;
Required Skills and Qualifications :
At least 8 years experience in Information Service delivery (preferably in an FMCG environment);- At least 5 years experience as IS responsible for a portfolio of IS systems and services;
At least 3 years experience in people management and stakeholder management preferably in a large multinational organization);
Strong knowledge of Project Management (PMP / Prince certification is an advantage);- Strong knowledge of ITIL (certification is an advantage);
Experience of Service Management and Change Management using software (e.g.
Service-Now, JIRA or similar);- Strong knowledge of Software Quality Assurance, Software Technologies and outsourcing process;
Excellent communicator, high learning agility and emotional intelligence;- Ability to manage and prioritize multiple tasks;
Ability to work under pressure, multitasking and time constraints;- Strong analytical and problem solving capabilities;
Ability to quickly grasp and present the essential and relevant to a wide range of audiences;- Fluent English communication;
JOIN A GLOBAL MARKET LEADER PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets.
In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products ( RRPs ).
RRPs is the term we use to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking.
We have a range of RRPs in various stages of development, scientific assessment and commercialization.
Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke.