Advisor Fraud Management UK
Vodafone Shared Services Romania
9 zile în urmă
source : EJOBS GROUP

Candidatul ideal

  • Very good language skills both written and spoken English
  • Analytical skills : to be able to analyze and identify patterns and fraud trends
  • Strong decision-making skills
  • Critical thinking
  • Ability to handle confidential information
  • Ability to effectively communicate with stakeholders
  • Must be able to prioritize work and effectively manage time.Previous experience in fraud prevention systems is a plus.
  • Descrierea jobului

  • Monitor accounts with high service traffic and client database for identifying fraud suspected activities
  • Actively identifying fraud by monitoring usage patterns and highlighting certain pre-determined triggers.
  • Launching investigation in order to accurately determine whether or not the suspicion of fraud can be confirmed and to revert all fraudulent actions performed on a certain account.
  • Perform a detailed analysis of the cases presenting fraud risk, for analyzing the fraud intention
  • Identify, analyze and resolve complex issues with limited supervision using various fraud tools, applications and systems.
  • Examine past and current fraud trends, running data reports and analyzing results in order to implement effective fraud mitigation strategies.
  • Develop, implement and improve comprehensive fraud detection strategies and authorization decision rules that balance fraud loss reduction, costs and customer experience
  • You will also need to combine common sense and critical thinking with attention to detail in order to create links between customer details in order to identify suspicious activity
  • Sounds like the perfect job? We’ve got even more to offer :

  • Work from Home You can get to work remotely from anywhere you choose!
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of an technology changing company
  • Flexible Vacation
  • As our team has non-stop activity and provides constant service, we work in 5 shifts that cover a 24 hour time frame.

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