Back-office Sales Support
NN Asigurari de Viata
4 zile în urmă
source : EJOBS GROUP

Job requirements :

University degree or student

Microsoft Office package proficiency

At least 6 months experience within the company and previous experience in customer related areas would be a plus

English skills (speaking and writing)

Competencies :

Flexible, can do attitude, positive attitude

Strong customer orientation empathy, proactivity, availability

Excellent communication skills (oral and written)

Fast learner and ability to deal with large amount of information

Planning & Organizing

Attention to details and investigation capacity

Ability to solve problems independently

What will you do?

Deal with agents & customers' requests and advise agents & clients regarding insurance contracts and / or private pensions, by telephone, e-mail, letters.

Build relations with agents, based on their needs and expectations.

Identify the best solutions for the agents' requests, in collaboration with specialized departments.

Ensure support for Digital - agents online application.

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