To be a part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity.
Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.
Transformation Office of SG EBS oversees in charge of change management, process management, digital transformation and continuous improvement within all business lines.
In the context of enhancing managerial practices and ensuring a proper environment for developing a continuous improvement culture, a dedicated Project Manager is required to ensure a proper level of maturity.
Your Role in a Nutshell :
Contributes to the definition of the strategy of lean management mission;
Attends the preparation and animation of the sponsor points;
Actively attends to 1 or several dimensions from the lean management initiative :
Process efficiency : elimination of waste and reduction of non-core activity to increase the time dedicated to core activities;
Performance management : analysis of existing KPIs and performance dialogue to enable a continuous improvement culture;
Mindsets and behaviors : analysis of mindsets and behaviors of both staff and managers;
Organization and skills : assess the organization’s structure, knowledge level, skill building system and career path;
Voice of partner : interview with the partners to understand their expectations and act accordingly;
Coordinate standalone projects;
Empower teams in continuous improvement and involving them in a process of change.
A little about You :
At least 3 years previous experience in project management / continuous improvement (preferable within BPO / SSC environment)
Exposure to McKinsey lean methodology;
Fluent in English and French;
Green Belt certification represents an advantage.
We also value :
Good interpersonal skills, listening and animation skills;
Structured, logical, analytical and synthesized;
Sense of innovation, creativity, conceptual spirit;
Motivated by challenges and visible issues.