Cloud Support Engineer with French
WIPRO Technologies S.R.L.
7 zile în urmă
source : EJOBS GROUP

Candidatul ideal

Do you want to be part of a dynamic and fun team while learning your way around the latest in cloud technology?

Do you want to learn the complex world of Cloud and Servers?

Do you like to work hard and game hard?

If yes, this is the team for you!

  • What we need from you :
  • Fluency in French and English
  • Diploma / Degree holder or pursuing Bachelor Degree Courses
  • Knowledge of Windows clientsis preferable but not mandatory
  • Knowledge of messaging clients is preferable but not mandatory
  • Previous Technical Support or Customer Support experience would be an advantage
  • Pleasant and positive attitude;
  • Descrierea jobului

  • What you will do
  • Handle support cases
  • Connect with customer by phone / email / chat
  • Understand customer issue
  • Research / reproduce the issue
  • Deliver and implement a solution
  • Educate the customer on product usage
  • Collaborate with various teams internally and externally, work in common to resolve customer issues
  • Prioritise customer experience
  • Benefits :
  • Opportunity to work in a young and dynamic environment;
  • Attractive benefits package;
  • Lunch tickets
  • Fitness deduction
  • Health insurance and dental scheme;
  • Opportunity to develop and learn constantly
  • Access to internal trainings (job related and soft skills trainings).
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