Game Advisor, French language
Teleperformance
Bucuresti, Bucuresti, Romania
34 zile în urmă

Description

The ideal candidate will possess :

  • Advanced knowledge of French Language;
  • A passion to help our customers;
  • Exceptional and professional communication skills; both verbal and written;
  • Experience in troubleshooting for gameplay on PC, Mac, Xbox and PlayStation consoles;
  • Availability to attend approximately one to three weeks of required on-site, classroom training, on a fixed schedule that may include weekends;
  • Critical thinking and process analysis;
  • Detail oriented, strong organizational, and follow up skills;
  • A solution oriented mentality - "I will find the cure" philosophy;
  • An ability to be flexible with a strong ability to adapt to change;
  • An ability to handle multiple tasks simultaneously; including offline or special project work;
  • Basic experience using Microsoft Office suite(s);
  • Familiarity with social networking and latest ways to communicate (Facebook, Twitter, Youtube, etc);
  • An understanding of multiple racing, RPG, FPS games and gaming terminology; Broad user of multiple gaming platforms;
  • Availability to work set shifts as needed that will rotate from time to time based upon department shift bidding procedures.
  • Responsibilities / Accomplishments

    As a Game Advisor you'll be responsible for :

  • PLAY! PLAY! PLAY! ;)
  • Providing customers with top level service and experience;
  • Communicating with our customers using various communication channels;
  • Assisting customers of all gaming skill levels;
  • Be an active member of the team and share your insights and ideas for improvements related to your FUN JOB.
  • Meal tickets
  • Monthly transportation
  • Private health care card
  • Discounts for products & services for various partner companies
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