Customer Service Representative with Finnish
Sales Consulting
Cluj-Napoca, Romania
38 zile în urmă

Our client is a leading international service provider that lives and breathes digital technology. More than 70,000 employees in over 40 countries are helping our customers succeed on the market.

We design and implement customized solutions covering a wide range of business processes along integrated service chains.

These solutions include digital marketing, financial services, customer relationship management, supply chain management and IT services.

Responsibilities :

  • Promoting Client support by means of phone / email / chat
  • Offering information / solutions / counseling to customers regarding the company’s services
  • Promoting the products and services of the company by means of knowledge, attitude, information
  • Documenting all operations in the company’s database, according to the work procedures
  • Compliance with company regulations with regards to Data Protection and Information Security
  • Requirements :

  • Native or near native language proficiency in Finnish language
  • Excellent spoken and written communication abilities
  • Customer orientation and problem-solving abilities
  • Demonstrated analytical skills and attention to details
  • Adaptability and capacity to easily find solutions
  • Proactive attitude Team spirit
  • Good PC operating skills and typing speed
  • Availability for working in shifts
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