This is not any old contact center job - it’s an opportunity to save the day! As a Bitcoin & Ethereum Superhero at TELUS International you’ll have the opportunity to be a part of something bigger by changing lives with our technology, amazing people and strong brand to serve modern society.
At TELUS International, we think that cryptocurrencies and their underlying technology, the blockchain, are likely to become the biggest revolution since the dawn of the Internet.
We also believe exchanges are at the very heart of this complex ecosystem.
Since their inception, exchanges have been mostly focused on growth and technology.
It’s now time for them to focus on customer experience.Become part of a global Business Process Outsourcing (BPO) company that has over 30,000 team members around the globe, including Romania, Bulgaria, the United Kingdom, Canada, the United States, Central America, India and the Philippines.
You’ll be able to develop your communication, customer service and problem-solving superpowers, while working with amazing team members and customers worldwide.
Are you looking for a great career and a place to shine? Join our team!Advanced Polish level (minimum B2)Medium (B1 / B2) level in EnglishAbility to work full time / part time, Monday -
Friday, 9 : 00 - 18 : 00Basic computer and internet navigation skillsGood communication skills with a strong customer focusStrong problem solving and troubleshooting skillsInterest in blockchain and cryptocurrencies is a big plusWith great power comes great responsibilities, including : Resolve client requirements quickly and accuratelyConfirm client understanding of the solution and provide additional supportClarify client requirements and confirm understanding of the problemEffectively transfer misdirected client requests to an appropriate partyBe an awesome team memberThe benefits of being a Customer Experience Superhero : Stable job -
permanent labor contractsFlexible scheduleInternational career - regular training and international career opportunitiesMultilingual exposure -
improve your spoken and written language skillsInspiring and fun environment - our offices have become known for their innovative, fun and pleasant design.
Enjoy our relax and play areas!Community projects want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year longGreat workplace -
TELUS International was awarded "Best Workplace" at Romanian Outsourcing & Shared Service Awards 2018Private medical insurance coverageMonthly meal ticketsSpecial discounts across variety of Banks, Telecoms, Gym & Fitness centers and moreIt’s different here! Join us.