Desktop Mobility specialist
Absolute Jobs
Napoca, RO
1 zi în urmă
source : Târgul de Cariere

Our team is searching for a Desktop Mobility specialist, for one of our clients, located in Cluj-Napoca, a global solutions provider focused on healthcare ICT and mobile workflow solutions.

Requirements :

  • Successful completion of an approved IT related qualification :
  • 1. Deploying Windows Desktops and Enterprise Applications;
  • 2. Administering System Center Configuration Manager and Intune;
  • 3. Planning for and Managing Devices in the Enterprise.

  • Good working knowledge of other infrastructure systems, such as Back Up system, Citrix, WM Ware other Windows and Microsoft applications;
  • Knowledge in supporting and evolving in Active Directory, DNS, DHCP, Filesystems, Monitoring (OP5 monitoring system, SCOM, OME);
  • Must possess a good standard of written and spoken English and must be able to communicate effectively with users at all levels within the organization;
  • Demonstrated ability to achieve successful outcomes in handling tricky situations and customers;
  • Demonstrated ability to work within the Infrastructure environment and to be able to work with other related departments;
  • Demonstrated ability to work on own initiative to independently resolve problems;
  • Demonstrated a good knowledge of supported hardware, software and applications;
  • Be a good ICT team member communicating changes and help resolve issues globally;
  • Attend and contribute to projects.
  • Responsibilities :

  • Keep Infrastructure monitored and keep track of hardware failure;
  • Maintain and evolve design, configuration and documentation;
  • Keep looking forward for modern technologies;
  • Monitor current system for parches and cumulative updates;
  • Work with global changes and projects;
  • Provide second / third-level contact and problem resolution for users with supported hardware, software and application problems;
  • Provide accurate and timely logging of all incidents;
  • Assist in producing management reports from the Help Desk Software;
  • Maintain an in-depth knowledge of infrastructure hardware, server software and applications;
  • To liaise and work with other functional ICT areas including project teams to ensure that any changes are rolled out and infrastructure maintained;
  • Review and update documentation as and when required;
  • As and when required assist with root cause incident investigation work;
  • Assist ICT colleagues globally if needed.
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