Application Engineer
Emerson
Napoca, RO
‎în urmă cu 21 ore
source : Târgul de Cariere

Objective

The main objective of this position is to provide technical support, implement technical solutions and drive acceptance to Roxar Standard portfolio whenever possible by providing technical advises and suggestion to the customer.

Application engineering specific responsibilities

  • Provide technical support and implement technical solutions for Tier2 / Tier 3 project pursuit
  • Develop drawings (GA drawings, wiring diagrams) and tools to support promoting Roxar Flow Assurance product solution in the quote phase
  • Drive acceptance to Roxar Standard portfolio whenever possible by providing technical advises and suggestion to the customer
  • Identify needs for ETOs for major projects and drive the request towards the ETO / sustaining team
  • Support in providing training to customer / Internal teams for Tier 2 technical trainings
  • Participate to customer technical clarification meetings
  • Achieve prompt, mutually satisfactory solutions to customer complaints and problems
  • Handle product related non-conformities and initiate correct measures to improve product and product related issues
  • Take an active role in coordinating between Inside Sales, Operations and Engineering departments to define / implement the best technical solution from a cost and price perspective
  • Basic Qualifications

  • BS Engineering required (any technical background, electrical is preferred); Masters preferred
  • 2+ years progressive engineering, and / or sales experience, technical role
  • Exposure to technical knowledge, technical documentation, drawings
  • Ability to handle delicate customer relationships with diplomacy.
  • Occasional Travel might be required (10%)
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