UCC Solution Architect
Vodafone Limited
Bucharest_001,Romania
5 zile în urmă

Be a member of a fast growing international organization! Vodafone Shared Services Europe is part of the Vodafone Group and operates in two EU countries as a commercial HUB for Vodafone activities all around the world with almost 3000 colleagues.

The Bucharest based center started its operation in 2014. Now it serves as a center for excellence in Technology, Customer Service, Fraud, Security Services and Finance hub.

Our Technology department is focused on Enterprise Product and Services, Infrastructure Management, Applications Operations and Customer Service Desk.

Using state of the art technologies, we are offering hi-tech solutions to Vodafone clients in 6 European markets.

The Budapest based center started its operation in 2007. Now it serves as a Financial, Enterprise, Business Intelligence, HR and Sourcing HUB, continuously focusing on supporting and improving processes in 29 countries and offering solutions to 150+ Vodafone Enterprise Customers.

Join us in Romania and in Hungary and be the part of our global team, supporting Vodafone clients around the world.

Your day to day :

The Solution Architect role is accountable for providing subject matter expertise for connectivity and security product and solutions mainly for private fixed / mobile network requirements.

The role will be responsible for working with PCS, Sales and also directly with customers in order to :

Assess the feasibility for private fixed / mobile network requirements

  • Design, cost, and document the complex customer solution to be offered to customers with focus on private mobile network requirements.
  • With these activities you will have a great impact on our business :

  • Capture and interpret customer requirements, and design complex and custom mobile / fixed solutions to meet customer requirements.
  • Able to help sell the solution by providing clear links between business challenges and solutions as an enabler to solve these.

  • Build accurate scalable cost models and provide input into pricing strategy
  • Document solution in RFP responses, proposals and High Level Designs.
  • Cooperating with and coordinating different departments of the company at central and local level, e.g. Product Management, Legal & Regulatory, operational support and obtain necessary support for the definition of solution proposals
  • Supporting the selection of suppliers to deliver shared and managed services : define requirements, select supplier, and, if necessary, participate in contract negotiation
  • With these skills you are a great candidate :

  • Ability to relate fixed and mobile security and connectivity services, processes, IT and people / organisation to provide a coherent solution with a strong focus on the customer experience.
  • Excellent knowledge level in mobile network design, security and connectivity services for fixed and / or mobile network, with deep knowledge of RAN design, Backhauling transmission technologies (MW, OFDM,VSAT), LAN / Wi-
  • Fi, SDN, IP-VPN, and Security.

  • Strong facilitation and negotiation skills, having worked within multi-disciplinary virtual teams, ideally in the telecoms or IT sector, providing complex mobile / fix network solutions.
  • Ability to present to internal stakeholders and up to C-level customers in a Sales engagement specifically proven experience in being an industry SME in fixed / mobile connectivity solutions with the capability to run innovation & thought leadership workshops to build customer strategy (like 5G evolution) beyond current requirements.
  • Must have demonstrable deep subject matter expertise in designing complex fixed / mobile connectivity solutions, including an excellent knowledge of competitor offerings and technology evolution.
  • Experience with IT Managed Services desired, preferably with ITIL, eTOM orTOGAF experience

    5+ years experience in dealing with large corporate customers in a solution design or consultancy role

    Sounds like the perfect job? We’ve got even more to offer :

    Work from Home You can get to work remotely from anywhere you choose!

    Medical and dental services

    Life insurance

    Dedicated employee phone subscription

    Special discounts for gyms and retailers

    Ongoing Education

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