Social Media Customer Service Agent
Delegate Recruitment
Bucharest, Romania
28 zile în urmă

Be Part of It

You will be representing a world-leading car manufacturer who requires a Social Media Consultant in order to address their expanding international markets for brand new models hitting the market right now.

This organisation provides a contemporary working environment with a diverse team based in Bucharest, Romania.

Your Challenge

You will be working in a team within a customer care environment, responsible for customer assistance and marketing support service to customers on Automotive Social Media Channels.

In return, you will work in a fun and dynamic environment with opportunities for career development, all while gaining an invaluable international experience! Some of your key responsibilities will include :

  • Assisting customers who have questions / concerns with dealers or the product in general
  • Reacting to Social Media comments about the brand
  • Promote sales when appropriate
  • Identify trends on Social Media to create a warning system for the entire Customer Care Team.
  • Proactively research Social Media platforms (blogs, forums, Twitter, Facebook etc.) for brand sentiment, relevance and influence including customer queries & complaints
  • Your Resume

  • Spoken and written language skills to fluent Hungarian standard (including business correspondence), thorough understanding of the native culture
  • Meet standards in volume, quality, performance & attendance while following Policies and Procedures in a positive manner
  • Up for the Adventure?

    Then get in touch with us today, we can’t wait to hear from you!

    Benefits

  • World class training provided
  • Team building activities and networking opportunities
  • Chance for career development within an international organisation
  • Relocation Reimbursement

  • Reimbursement of initial travel costs
  • Initial hotel accommodation provided on arrival
  • Continual support from relocation advisors and the Delegate team
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