Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-
connected consoles, personal computers, mobile phones and tablets.
We are EA
And we make games how cool is that? In fact, we entertain millions of people across the globe 24 / 7 with the most amazing and immersive interactive software in the industry.
But making games and delivering a flawless player experience is hard work. That’s why we employ the most creative, resourceful and passionate people in the industry.
The Challenge Ahead :
The Mission Control Center (MCC) resides within the EA Digital Platforms Technical Operations team which is responsible for the infrastructure that our games run on.
The MCC is the central point of contact for the Digital Platform team and plays a key role in driving online always on’ services keeping a watchful eye over all monitored endpoints to ensure a continuous 24X7X365 uptime for our stakeholders.
We’re looking for a Systems Administrator to join the team.
What a MCC Systems Administrator does at EA :
The Systems Administrator is responsible for being the first point of contact for systems related issues. The Systems Administrator will triage issues, provide an initial pass at a resolve and assist our internal Tier 3 engineers ensuring that our escalation process and procedures are followed.
The Systems Administrator will also be responsible for creation and addition of documentation to our knowledge base and run books for all elements that are monitored by our MCC.
The Systems Administrator will additionally assist in tracking and providing data for internal group reports that detail the success and utilization of our Mission Control Center, disaster recovery policies and emergency / incident management drills.
The ideal candidate understands the rigorous demands a 24x7x365 real-time online operational environment requires.
Key Responsibilities :
The next great EA MCC Systems Administrator also needs :
and, in general, the potential to sweep us off our feet!
What’s in it for you? Glad you asked!
We love to brag about our great perks like comprehensive health and benefit packages, tuition reimbursement, 401k with company match and, of course, free video games.
And since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off of creativity and individuality.
At EA, we live the work hard / play hard credo every day.
Don’t Just Play It Create It!
NOC, Network Operations Center, Operations, Systems Administrator, AWS, Unix, Linux Support, RHCE, ITIL
EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.