To be part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity.
Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.
Overall project management of various projects, including migration of HR processes from different European countries to Societe Generale European Business Services;
customer management & risk assessment throughout the project.
Your Role in a Nutshell :
Overall project management of various projects, including migration of HR processes from different entities to HR Romania Hub, optimization of processes, quality improvement, HRIS convergence, etc
Oversees the planning, implementation and tracking of the project;
Ensures the project meets the client expectations with respect to quality, budget, delivery timelines;
Prioritizes / leads the project team in prioritizing the tasks of the project, based on analysis of strategic importance, outstanding tasks, obstacles and barriers, budgets, resources, deadlines;
Creates or participates in the creation of project documentation;
Indentifies tracks, manages and mitigates risks throughout the project life. Escalates the issues when necessary to ensure minimum impact on project deliverables;
Plans & follows up the Knowledge Transfer process, ensuring the SG EBS resources reach the adequate knowledge level required for Go Live.
Coordinates the creation & approval of the standard operating procedures;
Acts as Subject Matter Expert in terms of process design, ensuring in the same time the adaptation of the customer processes to the SG EBS environment;
Communicates progress, risks, expectations, timelines, milestones and other relevant metrics / project progress to all project stakeholders.
A little about You :
You have previous experience in Project Management (preferable transition management within BPO / SSC environment) minimum 3 years
You have previous experience in Operations Management (Banking / Finance) minimum 3 years (team management, customer relationship management, budgeting)
You are fluent in English and French
We also value :
Strong analytical skills
Result oriented, high flexibility and work autonomy
Change Management / Change Leadership, customer centricity.