We are looking for a Sales Operations Analyst with German & English for our client, a leading global professional services company, providing a broad rand of services and solutions in strategy, consulting, digital, technology and operations.
You should have : - An University degree - economic background would be a plus;
Fluency in English & German (written and spoken);
Experience in economics, finance or channel partner business (would be a plus);
Ability to be flexible and work analytically in problem-solving environment;
Strong organizational, multi-tasking, and time-management skills as well as excellent communication skills; technical focus;
Ability to deliver under tight deadlines to multiple stakeholders;
Team player and proactive.
What you will do :
Provide daily operational support to Partners on Channel Data Management Processes;
Provide training and information on Operations processes and tools to Partners as needed;
Provide guidelines for process execution and follow up with Partners and other stakeholders on process execution;
Conduct regular operational reviews with Partners;
Deliver reporting documentation to Partners and other stakeholders;
Act as first point of escalation for partners and internal stakeholders;
Ensure compliance and process guidelines are followed by Partners and other stakeholders;
Escalate issues on time and to the correct owner.